At Anthony Kicks, your satisfaction is our priority. We want every customer to feel confident, excited, and proud of their purchase. If something isn’t right, we’re here to help — but we also encourage all shoppers to review sizing carefully before placing an order.
Can I Return My Order?
Yes, we accept returns under certain conditions. You may request a return within 14 days of receiving your order, as long as:
- The product is unused and in its original condition
- All packaging, tags, and extras (if any) are intact
- The return request is made within the return window
Important Note on Sizing
We highly recommend that you choose your size carefully before placing an order. Each product page includes a size guide to help you make the best choice. Since we want every pair to fit perfectly, we do not offer free returns due to incorrect sizing.
Exchange Policy
We currently do not offer direct exchanges. If you ordered the wrong size or want a different model, please return the item for a refund and place a new order.
However, we understand that mistakes happen — and we’re here to help. In some cases, we may be able to assist with a partial shipping discount on your replacement order, depending on the situation.
To explore your options, please reach out to our support team before returning your item. We’re always happy to find the most convenient and affordable solution for you.
How to Request a Return
To start a return, please contact our support team at support@anthonykicks.com with the following details:
- Order number
- Reason for the return
- Photos (if applicable)
We will respond within 24–48 hours with instructions on how to proceed.
Refund Process
Once we receive and inspect your return, we will issue a refund to your original payment method. Please allow up to 5–10 business days for the refund to appear, depending on your bank or provider.
Non-Returnable Items
- Used or worn items
- Items with missing parts or damaged packaging
- Clearance or discounted items marked “final sale”
We’re Here to Help
We understand that ordering online can be tricky. That’s why we aim to make the process smooth and stress-free. If something doesn’t go as planned, don’t worry — we’ll work with you to make it right.
Still have questions? Reach out to us via our Contact page or email us at support@anthonykicks.com.